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LEGAL

Terms & Conditions

Last updated: 2026-07-30

Operator

SILK SOFTWARE HOUSE Sp. z o.o.
Generała Zajączka 30 / 1, 01-510 Warszawa, Poland
NIP: 5252556107 · REGON: 146711825 · KRS: 0000463915
Contact: hello@openlinker.io

In this document, “Operator”, “we”, and “us” refer to the company above. “OpenLinker” is the open-source product (Apache 2.0) it maintains; the website is openlinker.io.

TERMS OF USE

Website terms of use

Scope

These terms cover use of the openlinker.io website. The OpenLinker software itself is governed by the Apache 2.0 license — see the LICENSE file in the product repository.

Using the site

The site is available free of charge. Use of the forms (newsletter, agency inquiry, design partner) requires accurate information. The Operator may block access in case of abuse (spam, automated traffic).

Content and intellectual property

All content on the site — text, design, graphics — is protected by copyright, except code snippets covered by Apache 2.0. You may quote with attribution; wholesale reproduction requires written permission.

Alpha status

OpenLinker is in alpha, pre-1.0. Information about pricing, integration availability, and features may change before a stable release. Check the integrations scorecard and changelog for current data.

Liability

The site presents information about the OpenLinker product. The Operator works to keep it accurate but is not liable for errors or out-of-date information. Concrete decisions should be based on current documentation in the product repository.

Governing law

These terms are governed by Polish law. Disputes are settled by the court competent for the Operator’s registered office.

PRIVACY POLICY

Privacy policy

This policy explains what personal data the website collects, why, and your rights. It follows the EU GDPR.

Data controller

The controller of your personal data is SILK SOFTWARE HOUSE Sp. z o.o., Generała Zajączka 30 / 1, 01-510 Warszawa, Poland. Privacy contact: hello@openlinker.io.

What we collect and why

Newsletter: your email address (to send the OpenLinker newsletter). Inquiry and design-partner forms: your name, company, email, and message (to respond and follow up). Analytics: Google Analytics 4 — page views and aggregate engagement data across openlinker.io and docs.openlinker.io, collected only after you accept analytics cookies in the cookie banner. Until you accept, no Google script is loaded and nothing is sent to Google at all.

Legal basis

Newsletter: your consent (GDPR Art. 6(1)(a)). Inquiry forms: legitimate interest in responding to your message (Art. 6(1)(f)). Analytics: your consent (Art. 6(1)(a)), given via the cookie banner and withdrawable at any time from “Cookie preferences” in the footer.

Retention

Newsletter: until you withdraw consent via the unsubscribe link in every email. Inquiry forms: up to 24 months from the last correspondence. Analytics: user-level and event-level Google Analytics data is set to expire after 14 months, which is the retention we configure on the property; aggregate reporting in Google Analytics is kept for longer.

Who we share data with

Resend (email delivery; USA, under Standard Contractual Clauses). Cloudflare or our hosting provider (infrastructure). For analytics, visitors in the EEA and the UK contract with Google Ireland Limited, which acts as our processor, with onward transfer to Google LLC in the USA under the EU-US Data Privacy Framework / Standard Contractual Clauses. We do not sell your data and do not share it for advertising.

Your rights

Under the GDPR you have the right to: access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent at any time. You may also lodge a complaint with the supervisory authority (in Poland: the President of the Personal Data Protection Office, PUODO). To exercise any right, contact hello@openlinker.io.

Cookies

Strictly necessary local storage: your theme preference. Strictly necessary cookie: “ol_consent” stores your cookie choice (the value “v1:accepted” or “v1:rejected”), is set on the .openlinker.io domain, and expires after 12 months, so that we do not ask you again. Analytics cookies, set only if you accept them in the cookie banner: Google Analytics (_ga, _ga_<container-id>) to measure aggregate site traffic; rejecting or withdrawing consent deletes them. Your choice applies to both openlinker.io and docs.openlinker.io, because the “ol_consent” cookie is shared across the openlinker.io domain. Accept, decline, or change your choice anytime via “Cookie preferences” in the footer.

Demo application (app.demo.openlinker.io)

The live demo runs on a separate subdomain and has its own data practices, distinct from this website. Its processor is PostHog (EU Cloud, data stored in the European Union), reached through our own m7g.demo.openlinker.io endpoint. Campaign attribution: if you open the demo sign-in or sign-up page from a campaign link (for example an email invite), we log a single anonymous event containing the campaign name, the page address, and the referring page, so we can tell which channels bring visitors to the demo. That event sets no cookie, creates no profile, and is not linked to your account or email address; the page itself also tells you about it at the moment it happens. Usage analytics and session recording: the consent checkbox is unticked when you register, and you can change your choice at any time under Settings. While it is on, we collect page views, interactions, and a recording that replays your on-screen actions in the demo. Passwords are masked and never recorded, but other text you type or view can be, so please do not put real customer data into the demo. While it is off, no analytics script is loaded at all, nothing is recorded, and no analytics cookies are set. Legal basis: your consent (GDPR Art. 6(1)(a)) for usage analytics and session recording, withdrawable at any time; legitimate interest in measuring campaign reach (Art. 6(1)(f)) for the single attribution event, which builds no profile. All the rights listed above apply here too.

Changes

This policy may change. Material changes are announced in the newsletter and reflected in the “last updated” date above.

Questions

General and privacy: hello@openlinker.io. Security: security@openlinker.io.